Terms

Terms and Conditions

Privacy
Providers
Terms
Compliance
Total Responsibility

Privacy

Valid S.A., its affiliates, and its entities, directly or indirectly owned or controlled by Valid S.A. (collectively “Valid”), is providing you with access to the information and services on the website, www.valid.com, under these terms and conditions (“Terms”); the “Site” shall refer to this website, which makes available certain Valid services and information. In case you provide any information, this policy seeks to clarify how Valid collects and handles your information.

This Privacy Policy is effective January 19, 2022, and is subject to change without prior notice.

Privacy Statement for Clients and Client Employees

Valid is committed to protecting the privacy and security of all Confidential Information that we process in order to provide services to our clients. We receive Confidential Information from our clients about their current, prospective and former customers. This notice explains our practices with regard to the Confidential information we receive from our clients as a Data Processor.

Valid, as a Data Controller, will collect and process your Confidential Information only as instructed and permitted by you. Valid will, at all times, maintain reasonable and appropriate security controls to protect your information including, but not limited to, pseudonymization and encryption.

Data Collection & Usage

Valid will collect information from users through ethical and legal means. Users will have advanced notice that their information will be collected as well as the purpose for which the information is collected. Users have the option to voluntarily provide such information. Valid collects the following information:

1. Information that provides facts about you, but does not identify you as a person. This could be non-personal records of online activity, or information you provide us, such as a geographic region, or your company, when it not used with your name.

2. Confidential Information that identifies a particular person such as a full name, IP address, telephone number, your username, or email address.

Valid will utilize the collected information for internal analytics, marketing, and/or for Valid to reply to your request for contact.

Valid will retain Confidential Information no longer than is necessary for Valid’s purposes. Valid may share the Confidential Information collected within Valid’s global organization, and will only disclose Confidential Information with a third party when required to do so by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate. By accessing or using the Site in any manner, shall be considered acceptance of this Privacy Policy.

 

Cookies

Valid may store small amounts of information using cookies and other technologies on your computer to help us understand how you interact with our website and to help us provide you with a better and more effective online experience. Our cookies include remarketing tags, which are used to track user activities to serve further, relevant messages. However, these remarketing tags are short term, and are not associated with personally identifiable information or placed on pages related to sensitive categories.

The technologies that we use cannot damage user files, pass on computer viruses, capture email addresses, or access information from a user’s hard drive. Most browsers allow you to modify your security to limit our ability to use cookies or other technologies. You need not have cookies or other technologies turned on to visit our site, but without them, your access to some areas may be limited and certain features may not be available to you.

Miscellaneous

If you have any questions regarding our privacy policy, or need to contact Valid’s Data Protection Officer, please contact us at communication@valid.com.  

You have the right to access your personal information, to object to the processing of your personal information, to rectify, to erase, to restrict, and to port your personal information. Any requests, complaints, or objections regarding your personal information or rights should be made in writing by contacting us at communication@valid.com.  

Other important information about the Terms and Conditions of the use of this website is available in Terms and Conditions.

This website may contain links or frames of other websites, which may or may not be affiliated with Valid. These links and frames are available with the sole purpose of providing further benefits to users. The inclusion of these links and frames does not mean that Valid has knowledge of, agrees with, or is responsible for them or their content. Therefore, Valid cannot be held liable for any loss or damage suffered as a result of using such links or frames.

 

Policy for Providers

Valid S.A., its affiliates, and its entities, directly or indirectly owned or controlled by Valid S.A. (collectively “Valid”), is providing you with access to the information and services on the website, www.valid.com, under these terms and conditions (“Terms”); the “Site” shall refer to this website, which makes available certain Valid services and information.

OBJECTIVES

To establish the concepts and guidelines for information security, aimed at protecting Valid’s information, and that of its clients. To serve as a strategic document and promote the secure use of Valid’s information-related assets. This document should be interpreted as a formal statement from Upper Management regarding its commitment to the protection of the information it handles, and the guidelines herein should be followed by all of Valid’s contractors and service providers.

APPLICABILITY

This document applies to all providers to whom the Information Security Management System is relevant.

GUIDELINES

The contractor’s practices must adhere to the Information Security Policy, as described herein.

GENERAL ASPECTS

• Information, whether in hard-copy or soft-copy format, and the technological environments used by contractors and service providers are the exclusive property of Valid and are not for personal use.

• Contractors and service providers must have a unique identification (both physical and digital), which is personal and non-transferable, and which can be used to identify the party by their actions.

• Access rights must always observe the principle of least privilege, wherein users must only have the permissions necessary for the execution of their tasks.

• Confidential information, such as passwords and any other information possessed by a party over the course of their work, must always be held as secret; sharing of this information is strictly prohibited.

• The contractor/service provider undertakes, and is responsible for its employees, agents, consultants, and/or representatives who have a need to access confidential information, and to hold the same, under confidentiality, and not to copy, sell, assign, license, commercialize, transfer, or in any other way convey, divulge, or provide such information to any third party that is not involved in the contract, nor to use the information for any purpose, except upon prior written express authorization.

• Client information must be treated ethically and confidentially, in accordance with the guidelines set out in the laws in force. It must only be used for the purpose for which it was authorized.

• All contractors and service providers shall be aware that the use of information, and information systems, may be monitored without notice, and that records obtains through this means may serve as evidence for legal purposes.

• This policy is underpinned by a set of information security procedures and regulations established by Valid.

• Information must be used in a transparent manner and only for the purpose for which it was gathered and/or for statistical purposes, without identifying clients, or revealing client-specific system characteristics.

• The contractor/service provider declares, on its behalf, and on that of its employees, agents, and consultants, that it has received, and that it is in agreement with this Policy for Providers, and undertakes to comply with it, as well as to any updates that may be made to it by Valid.

• These guidelines must be observed as of the start of the activities covered under the contract executed between Valid and the Contractor/Service Provider.

 

Terms and Conditions

BY ACCESSING OR USING THIS SITE IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IN THE EVENT YOU DO NOT AGREE WITH ALL THESE TERMS AND CONDITIONS, PLEASE CEASE NAVIGATION OF THIS WEBSITE’S PAGES.

SITE OVERVIEW

Valid S.A., its affiliates, and its entities, directly or indirectly owned or controlled by Valid S.A. (collectively “Valid”), is providing you with access to the information and services on the website, www.valid.com, under these terms and conditions (“Terms”); the “Site” shall refer to this website, which makes available certain Valid services and information. Before making an investment decision, potential investors should carefully consider, in the light of their own financial situations and investment objectives, all the information available on this website, and especially, assess the Risk Factors.

LAWS AND REGULATIONS


Access to and use of the Site (including the software and Services) is subject to all applicable international, federal, state, provincial, and local laws and regulations. You agree to abide by these laws and not use the Site (including the software and services) in any way that violates such laws or regulations. You also agree that you will not use these products for the development, design, manufacture, or production of nuclear missiles, or chemical or biological weapons.

PRIVACY

Any personal information provided to Valid through the Site is subject to the Valid privacy statement.

SECURITY

The security of information transmitted through the Internet can never be guaranteed. Valid is not responsible for any interception or interruption of any communications through the internet, or for changes or losses to that data. User is responsible for maintaining the security of any password, email, or other form of authentication involved in obtaining access to password protected or secure areas of Valid’s sites. In order to protect you and your data, Valid may retain a copy of your data, and suspend your use of the Site, without notice, pending an investigation, if any breach of security is suspected.

INTELLECTUAL PROPERTY

Except as otherwise provided, all content on the pages of this Site, such as information, materials, tools, page organization, graphics, and drawings, belong to Valid, or to third parties who have lawfully assigned their right of use.  These are protected by copyright, trademark, or other intellectual property laws. Valid does not authorize the use of the content, in whole or in part, of its Site for any purpose without previous and written authorization.

RIGHTS TO USE SOFTWARE; NO TAMPERING

The Site may include certain computer software that is subject to copyright protection by Valid and/or Valid’s licensors. You agree and acknowledge that Valid and/or its licensors retain title to the software and any copies thereof. You are not purchasing title to the software or copies thereof. Valid reserves all rights not expressly granted to you. You may not copy, distribute, transmit, display, publish, sell, rent, license, create derivative works of, or otherwise use any software available on or through the Site for commercial or public purposes. If applied, you are granted access to use the software on a limited, revocable, non-exclusive, and non-transferable basis, subject to these Terms. You may not decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the software, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent permitted by the licensing terms governing use of any open sourced components included with the software). You agree not to modify, move, add to, delete, or otherwise tamper with the software contained in the Site. Any attempt to do so is a violation of the rights of Valid and its licensors.

USE OF SITE NOT TRANSFERABLE/ASSIGNABLE

The right to use the Site (including the software and services) is personal to each user that is authorized to use the Site, and is not transferable by assignment, sublicense, or any other method to any other person or entity. Any attempt by a user to transfer such user’s rights shall be void and shall constitute a breach of these Terms.

OFFENSIVE, DESTRUCTIVE OR INAPPROPRIATE USE

You shall not exploit the Site or the services in any unauthorized way including, but not limited to, trespass or burdening network capacity. You acknowledge and agree that you are not permitted to use any personally identifiable information for personal use, and you agree not to copy, transfer, or distribute any personally identifiable information other than in compliance with all laws and as permitted in connection with the services. You may not send electronic mail to us that is illegal, obscene, profane, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or contains harmful code, political campaigning, commercial solicitation, chain letters, or mass mailings, or violates any applicable law. You further agree not to use the services in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and that Valid is not in any way responsible for any such use by you, nor for any harassing, threatening, defamatory, offensive, or illegal messages or transmissions that you may receive as a result of using any of the services. You agree to notify Valid if you become aware of any such use by anyone.

YOUR REPRESENTATIONS

You represent, warrant and covenant that: (a) you are authorized to access and use the Site; (b) all data of any kind, instructions, and information you enter into the Site related to the Services will be accurate and complete; (c) you will verify and remain solely responsible for all instructions and information entered into the Site related to the services; (d) you will not upload, transmit, distribute, or otherwise publish through the Site any materials that contain a virus, worm, or other harmful component, or that would cause the Site to malfunction; and (e) you will not decompile, reverse engineer, disassemble, or unlawfully use or reproduce any of the software or other copyrighted or trademarked material, trade secrets, or other proprietary information contained in the Site.

LINKS FROM THIRD PARTY SITES

Valid prohibits unauthorized links to the Site and the framing of any information contained on the Site or any portion of the Site. Valid reserves the right to disable any unauthorized links or frames. Valid has no responsibility or liability for any material on other Websites that may contain links to the Site.

LINKS TO THIRD PARTY SITES; OTHER CONTENT; THIRD PARTY SERVICES

The Site may display, include or make available, content, data, information, applications, or materials from third parties, or provide links to certain third party websites. Third party materials and links to other websites are provided solely as a convenience to you. You acknowledge and agree that Valid is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of such third party materials or websites. Valid does not warrant, endorse, and does not assume and will not have any liability or responsibility to you or any other person for any third party services, third party materials, or websites, or for any other materials, products, or services of third parties. You also agree that any third party charges that are necessary to use the Site, such as internet charges and service provider charges, are your responsibility and not that of Valid. You understand that by using any of the third party services, you may encounter content that may be deemed offensive, indecent, or objectionable, which may or may not be identified as having explicit language, and that the results of any search or entering of a particular URL may automatically and unintentionally generate links or references to objectionable material. Nevertheless, you agree to use such services at your sole risk and that Valid shall not have any liability to you for content that may be found to be offensive, indecent, or objectionable. VALID DOES NOT ENDORSE, WARRANT, OR GUARANTEE ANY PRODUCT, INFORMATION, OR SERVICE OFFERED BY A THIRD PARTY THROUGH THE SITE, AND WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN ANY USER OF THE SITE AND ANY SUCH THIRD-PARTY PROVIDER. THEREFORE, VALID CANNOT BE HELD LIABLE FOR ANY LOSS OR DAMAGE SUFFERED AS A RESULT OF USING SUCH LINKS OR FRAMES.

NO WARRANTIES

Valid and its licensors make no warranties whatsoever with respect to this site and the licensed application (including the software and services). You acknowledge that your use of the site and the licensed application (including the software and services) is at your own risk. The site and licensed application (including the software and services) is provided solely on an “AS-IS” and “As-Available” basis. Valid and its licensors make, and you receive, no warranties, express or implied, in fact or by operation of law, statutory or otherwise. Valid and its licensors expressly disclaim and implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, and/or non-infringement. Neither Valid nor its licensors warrant that be operation of the site and the licensed application (including the software and services) shall be uninterrupted, free of viruses, worms, trojan horses or any other malicious code, error free, or that it will function or operate in conjunction with any other product. Under no circumstances shall Valid, its directors, or its employees be liable for any direct, indirect, special, moral, incidental, or consequential damages, losses, or expenses arising from connection to this site or use thereby or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect or delay in operation or transmission, computer virus, or line or system failure even if the company or its representatives are advised of the possibility of such damages, losses, or expenses.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, under no circumstances shall Valid or its licensors be liable for any damages suffered by you, including, without limitation, any direct, incidental, indirect, special, exemplary, or consequential damages including, without limitation: (I) losses arising from the failure to receive any benefits, (II) any trading losses, (III) losses arising from the use or the inability to use the site and licensed application (including the software and/or the services), (IV) losses arising from unauthorized access to or alteration of your transmissions or data, or (V) loss of information, programs, or other data that result from access to, use of, or inability to use the site and licensed application (including the software and/or services) or due to any breach of security associated with the transmission of information through the Internet. This limitation of liability shall be in full force regardless of whether such liability is based on breach of contract, tort, strict liability or otherwise, and even if Valid or its licensors had previously been advised of the possibility of such damages.

ACCESS TO PASSWORD PROTECTED/SECURE AREAS

Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

TERMINATION

The Site and/or access to the software and services may be discontinued, temporarily or permanently, by Valid at any time without notice to users. The Site and/or access to the software and services may be discontinued, temporarily or permanently, by Valid for breach of these terms and conditions. Valid shall not be liable to any user or to any third party for any suspension or discontinuance of the Site, the software, or the services. Upon termination of your access to the Site or software, you shall cease use of the Site or software.

CHANGES TO SERVICE AND TERMS

Valid is not responsible for any technical inaccuracies or typographical errors that may be contained in these Terms. Valid reserves the right to changes these Terms in its sole discretion at any time. Any such changes to the Terms will become effective immediately upon being posted on the Site. You will be able to view the most up-to-date Terms by clicking or tapping on the link for “Terms & Conditions” on the Site footer. Your continued use of the Site shall constitute acceptance of such changed terms. The Site and/or the software and any services may be modified, temporarily or permanently, by Valid at any time without notice to you. You agree that Valid shall not be liable to you or to any third party for any modification of the Site and/or the software or the Services.

TRANSMISSIONS OF DATA

You acknowledge that transmissions to and from the Site could be read or intercepted by others. You acknowledge that by submitting communications through the Site, no confidential, fiduciary, contractually implied, or other relationship is created between you and Valid other than pursuant to these Terms. The Site may be accessed and/or processed by Valid, its affiliates, or its trusted third party vendors. As a result, your data may be subject to the laws of such jurisdictions, and may be accessible to the courts and law enforcement authorities in Brazil or other jurisdictions. By your use of the Site and your transmitting your personal information and other data, you consent to the use of your personal information and other data as required by Valid to provide services in accordance with the terms of Valid’s applicable service agreement.

CONSENT TO USE OF DATA

You agree that Valid may collect and use technical data and related information, including but not limited to technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the software. Valid may use this information, as long as it is in a form that does not personally identify you, to improve its products and/or to provide services or technologies to you.

PROCEDURE FOR MAKING CLAIMS OF US COPYRIGHT INFRINGEMENT

Notices of claimed copyright infringement on the Site should be directed to: communication@valid.com.

COMPUTER REQUIREMENTS

To use this Site, you must have a personal computer equipped with or that has access to an Internet access device. You are responsible for the selection, installation, maintenance, and operation of your computer and software. We are not responsible for any errors, failures, or malfunctions of your computer or software. You are responsible for ensuring that your computer and software are compatible with our Site. We reserve the right to change the system requirements for using this Site.

THIRD PARTY BENEFICIARIES

Valid’s licensors and vendors shall be considered third party beneficiaries of these terms for purposes of Sections 11 and 12.

DISCLOSURES

You accept delivery of the following disclosures that relate to information at this Site. This Site is not intended to provide legal or tax advice. Consult a professional legal or tax advisor for advice regarding your specific situation.

CONTACT VALID

If you have any questions regarding our terms and conditions, please contact us at communication@valid.com.

SEVERABILITY

If any provision of these Site Terms is unlawful, void, or unenforceable, the remaining provisions shall remain valid and in effect to the fullest extent possible.


Statement in Compliance with California Transparency in Supply Chains Act

Valid USA, Inc. (“Valid”) supports the goals and efforts of The California Transparency in Supply Chains Act of 2010 (the “Act”), which requires certain retailers and manufacturers, doing business in California, to provide information regarding their efforts to eliminate or prevent human trafficking, slavery, child labor, and unethical labor conditions in their supply chain. To comply with the Act, Valid provides this statement on behalf of its supply chain.

Valid works with confidential information and security services, consequently it upholds the highest standards for integrity, ethics, and trust. Additionally, Valid is bound by the highest standards of the laws and ethics of the jurisdictions applicable to all business dealings.

Verification. Valid generally ensures that materials purchased from its suppliers have a supply chain that is well-established, in good-standing, and complies with the legal requirements of the jurisdictions in which they operate. Valid believes that its suppliers do not engage in illegal human trafficking, slavery, child labor, and/or unethical labor conditions. However, neither Valid, nor a third party, does any further investigation or evaluation of the supply chains to evaluate such matters.

Audits. Valid expects all of its suppliers to comply with all applicable laws, especially those that require ethical business practices. If Valid suspects that a supplier is engaging in illegal human trafficking, slavery, child labor, and/or unethical labor conditions, Valid may investigate the matter further for evidence. With the exception that Valid may get involved in a supply chain investigation regarding to the illegal activities mentioned previously, Valid does not review or audit their suppliers to evaluate their compliance with anti-slavery and anti-human trafficking laws.

Certification. Valid engages in business with well-established and good-standing suppliers that, to our knowledge, comply with the applicable laws of the jurisdictions in which they operate. Valid only requires that its suppliers self-certify that they follow all applicable laws of the jurisdictions in which they operate.

Internal Accountability. Valid and its employees are required to conform to all applicable laws and/or policies of the jurisdictions where business is conducted; internal policies that must be followed include Valid’s Employee Handbook and its Code of Ethics and Conduct. Violations to these policies, including human trafficking, slavery, child labor, and/or unethical labor conditions, may result in disciplinary actions, up to and including termination of employment, or other legal actions where appropriate.

Training. With the exception of conducting training of Valid’s Employee Handbook and Code of Ethics and Conduct for new-hire employees and upon changes to these policies, Valid does not currently provide its employees and management with training on slavery and human trafficking.

Total Responsibility

All standards, certifications, policies, code of ethics and other legal requirements applicable to the business are integrated into the Total Responsibility Management System, which has its own policy stated below for all interested parties.

Quality of our Products and Services
We work relentlessly to ensure our clients’ complete satisfaction and loyalty, through innovation and the continuous improvement of our processes, services and solutions.

Physical Security, Information Security and Privacy
Our primary asset is our clients’ trust. The Valid has policies for physical security of the facilities, information security and privacy that aim to the confidentiality, integrity and information availability.
These policies set out the methods and conducts to be fully fulfilled.

Social Responsibility
We oversee our employees’ well-being, health and safety, following the principle of respect for human rights and dignity. The ethical standards that govern the personal and professional relationships between all stakeholders are set out and defined in Valid’s Code of Ethics and Conduct.

Risk Management
We have adopted measures that seek to manage operational and strategic risk; these measures are defined in the Risk Management Policy.

Environmental Responsibility
We put environmental responsibility into practice through the implementation of programs that foster the rational use of natural resources, and through compliance with applicable legislation.

 
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